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Warranty Terms for Outlet products

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WARRANTY TERMS on the products of the GLOBUS OUTLET
Globus refurbished products are covered by one year (12 months) warranty.
The products that are out of production, end of line or with cosmetic defects, are sold with a 2-year warranty.
For professional use, the warranty is valid for twelve (12) months from the purchase date.
For the warranty to be valid, it is necessary to have a proof of purchase: the receipt of the invoice.
This warranty is valid only in Italy and regards the products purchased in the Globus outlet.

WARRANTY on refurbished products
In case of refurbished products, the device is guaranteed to the first user for the period of twelve (12) months from the purchase date against material or manufacture defects, provided that it is used properly and maintained in normal conditions of operation.
The warranty extension of 12 months subsequent to the registration in the MyGlobus area does not apply to the refurbished products.
The warranty is limited in the following cases:
- six (6) months for supplied accessories like, for example, batteries, battery chargers, power units, cables, etc.
- ninety (90) days for the supports including software like, for example, CD-roms, memory cards, etc.
- no warranty is given for the accessories and consumer materials like, for example, electrodes, etc.

WARRANTY on products that are out of production, end of line or with cosmetic defects
In this case the device is guaranteed for the first user for a period of twenty-four (24) months from the purchase date againsta any material or manufacture defect, provided that it is used properly and maintained in normal conditions of operation.
The warranty extension of 12 months subsequent to the registration in the MyGlobus area does not apply to the refurbished products.

TYPOLOGY OF OUTLET PRODUCTS
1 - Refurbished products
The products sold as refurbished can be:
a) products used for demonstrations (for example, exhibitions or showroom)
b) products whose external packing was damaged during transport and was therefore replaced to the customer
c) products sold and returned to Globus after that the packing was opened
d) products that underwent extraordinary maintenance (for example, depleted battery replacement).

To guarantee a high quality standard, these products pass through a thorough testing process and, if necessary, they are repaired with original parts.
The product is then re-packed in an original Globus case or in a neutral case.
Small cosmetic defects might be present on the refurbished device, but the quality and operation standard of Globus are absolutely guaranteed.


2 - Products that are out catalogue, out of production or end of line
These products are new but are no longer in our catalogue due to company's decision.
They are all new.


3 - Products with minor cosmetic defects
This category of products is characterized by the presence of minor imperfections or cosmetic defects like scratches or imperfect serigraphies. They are all new and, for this reason, they are covered by the official warranty of 24 months.

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