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Warranty on Outlet products

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Warranty on Outlet products


WARRANTY TERMS on the products of the GLOBUS OUTLET
Globus refurbished products are covered by one year (12 months) warranty.
The products that are out of production, end of line or with cosmetic defects, are sold with a 2-year warranty.
For professional use, the warranty is valid for twelve (12) months from the purchase date.
For the warranty to be valid, it is necessary to have a proof of purchase: the receipt of the invoice.
This warranty is valid only in Italy and regards the products purchased in the Globus outlet.

 

 

WARRANTY on refurbished products
In case of refurbished products, the device is guaranteed to the first user for the period of twelve (12) months from the purchase date against material or manufacture defects, provided that it is used properly and maintained in normal conditions of operation.
The warranty extension of 12 months subsequent to the registration in the MyGlobus area does not apply to the refurbished products.
The warranty is limited in the following cases:
- six (6) months for supplied accessories like, for example, batteries, battery chargers, power units, cables, etc.
- ninety (90) days for the supports including software like, for example, CD-roms, memory cards, etc.
- no warranty is given for the accessories and consumer materials like, for example, electrodes, etc.

WARRANTY on products that are out of production, end of line or with cosmetic defects
In this case the device is guaranteed for the first user for a period of twenty-four (24) months from the purchase date againsta any material or manufacture defect, provided that it is used properly and maintained in normal conditions of operation.
The warranty extension of 12 months subsequent to the registration in the MyGlobus area does not apply to the refurbished products.

GENERAL REGULATIONS

GENERAL REGULATIONS


For the products to be covered by the warranty, the user must respect the following warranty regulations:
1. The products to be repaired are to be delivered at the customer's charge in their original packing.
2. The warranty is valid only if proof of purchase can be provided (receipt, invoice) showing the purchase date of the product.
3. The repair will not affect the original expiry date of the warranty and will not renew or extend it.
4. In case no defect is detected in the product during repair activities, the amount regarding the technical check will nevertheless be charged.
5. Warranty is void in case that the malfunction is caused by: shocks, falls, wrong or improper use of the product, use of non-original power supply unit or battery charger, accidental events, product alteration, replacement/detachment of warranty seals and/or product tampering. The warranty does not cover damages caused by the use of improper packing during transport.
6. The warranty does not cover the user's impossibility to use the product or any other incidental or consequential costs or any other expense in which the user incurred.

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